![IKEA redirected 50% of requests to digital channels using the Commbox platform and closed 25% of inquires with a chatbot - CommBox IKEA redirected 50% of requests to digital channels using the Commbox platform and closed 25% of inquires with a chatbot - CommBox](https://www.commbox.io/wp-content/uploads/2021/07/ikea-logo.jpg)
IKEA redirected 50% of requests to digital channels using the Commbox platform and closed 25% of inquires with a chatbot - CommBox
![IKEA Case Study – Shifting 50% of calls to digital Channels with Omnichannel Engagement & Automation - CommBox IKEA Case Study – Shifting 50% of calls to digital Channels with Omnichannel Engagement & Automation - CommBox](https://www.commbox.io/wp-content/uploads/2023/05/IKEAomnichannel-communication-service-WhatsApp1.png)
IKEA Case Study – Shifting 50% of calls to digital Channels with Omnichannel Engagement & Automation - CommBox
![IKEA U.S. introduces new IKEA Family benefits including saving 5% in-store on eligible purchases¹. Every Visit. Every Day. IKEA U.S. introduces new IKEA Family benefits including saving 5% in-store on eligible purchases¹. Every Visit. Every Day.](https://mma.prnewswire.com/media/1895912/IKEA_FamilyDiscount.jpg?p=facebook)
IKEA U.S. introduces new IKEA Family benefits including saving 5% in-store on eligible purchases¹. Every Visit. Every Day.
![Ikea Italia - Numero Servizio Clienti - Contatti, Supporto Online e Indirizzo Sede Italiana - Telefono Italia Ikea Italia - Numero Servizio Clienti - Contatti, Supporto Online e Indirizzo Sede Italiana - Telefono Italia](https://telefonoitalia.com/wp-content/uploads/2020/11/ikea-italia-telefono.jpg.webp)